These Terms of Service (the "Terms") govern your access to and use of diljitdosanjh.com (the "Site") and any products, content, accounts, and services we make available (together, the "Services"). The Services are provided by Famous Studios Inc. (the "Company", "we", "us", or "our"). Please read these Terms carefully. They contain important provisions about orders, payments, intellectual property, limitations of liability, and how disputes are resolved.
4.1 Acceptance of These Terms
By accessing or using the Site, creating an account, or placing an order, you agree to be bound by these Terms and by the policies referenced in them, including the Privacy Policy, Cookie Policy, Shipping Policy, Returns & Exchanges Policy, Acceptable Use Policy, Fan Content Policy, and any product- or channel-specific terms. If you do not agree, please do not use the Services. If you are using the Services on behalf of an organisation, you confirm that you are authorised to bind that organisation.
4.2 Eligibility and Accounts
You must be able to form a legally binding contract to use the Services, and you must be at least the age of majority in your place of residence to make a purchase. The Services are not directed to children.
Some features — such as customer accounts, memberships, and the VIP fan club — require you to register. When you create an account, you agree to provide accurate information, to keep your credentials confidential, and to be responsible for all activity under your account. Notify us promptly at support@diljitdosanjh.com of any unauthorised use. We may suspend or close accounts that violate these Terms.
4.3 Use of the Site
You may use the Site for lawful, personal, non-commercial purposes. You agree not to misuse the Site or interfere with its operation. Specific prohibitions, including those relating to scraping, bots, automated tools, and AI training, are set out in Section 4.13 and in the Acceptable Use Policy, which forms part of these Terms.
4.4 Products and Availability
We sell official merchandise and may offer digital products, gift cards, preorders, and (in future) tickets, music, and other items. We try to describe and display products accurately, but we do not warrant that descriptions, images, colours, or other content are error-free, and actual products may vary. Products, including limited-edition items, are offered subject to availability and may be withdrawn or changed at any time. Certain items are subject to additional terms — see the Preorder Terms, Digital Products Policy, and Gift Card Policy.
4.5 Orders and Order Acceptance
Your order is an offer to buy. After you place an order, we send an acknowledgement confirming we have received it; this is not acceptance. A binding contract is formed only when we send confirmation that the order (or the relevant item) has been accepted or dispatched, or, for digital products, when access is made available. We may decline or cancel an order — for example, where an item is unavailable, where there is an error in price or description, where we suspect fraud or a breach of these Terms, or where we cannot lawfully supply to your location. If we cancel an order you have paid for, we will refund the amount charged for the cancelled items.
4.6 Pricing, Taxes, and Currency
Prices are shown on the Site and may change at any time before you place an order. The price that applies is the one displayed at checkout when you place your order. Prices may be shown in one or more currencies; the currency and amount charged are confirmed at checkout.
Unless stated otherwise, prices may exclude applicable taxes, duties, and shipping, which are calculated and shown before you complete your purchase. You are responsible for any sales tax, VAT, GST, or similar taxes that apply to your order, except where we are required to collect them. We make reasonable efforts to ensure pricing is accurate, but if we discover an error in the price of items you have ordered, we will tell you and give you the option to confirm at the correct price or cancel.
4.7 International Customers
We ship and sell to customers in many countries. Availability, pricing, currency, shipping options, and delivery times vary by destination, and some products may not be available in your country. For deliveries outside the country of dispatch, you may be the importer of record and responsible for customs duties, import taxes, and clearance, as described in the Shipping Policy. You are responsible for ensuring that the products you order can be lawfully imported into your country.
4.8 Shipping and Delivery
We will make reasonable efforts to dispatch and deliver within the timeframes shown, but delivery times are estimates and not guarantees. Risk of loss and title for physical products pass to you on delivery, except where mandatory law provides otherwise. Full details about processing, carriers, tracking, customs, delays, and lost or damaged packages are set out in the Shipping Policy.
4.9 Returns, Refunds, and Cancellations
Our return, exchange, and refund process — including eligibility, defective and incorrect items, final-sale and limited-edition products, preorders, and your statutory cancellation rights — is set out in the Returns & Exchanges Policy. Nothing in these Terms limits the mandatory consumer rights you have under the law of your country, including any statutory right to cancel or any statutory guarantee that goods are of satisfactory quality and as described.
4.10 Payments, Chargebacks, and Fraud
Payments are processed by third-party payment providers (see Appendix A). By submitting a payment, you confirm that you are authorised to use the payment method and that the information you provide is accurate. We may use fraud-screening tools and may cancel or hold orders we reasonably suspect to be fraudulent or unauthorised.
If you believe a charge is incorrect, please contact us first at support@diljitdosanjh.com so we can help. Initiating a chargeback without contacting us, or making a chargeback in bad faith for an order you received, is a breach of these Terms; we reserve the right to contest illegitimate chargebacks, recover related costs, and decline future orders. Where fraud is suspected, we may share information with payment providers, fraud-prevention partners, and authorities as described in the Privacy Policy.
4.11 Intellectual Property — Content, Music, Images, and Video
All content on the Site — including text, design, graphics, logos, photographs, artwork, music, sound recordings, audio, video, and software (the "Content") — is owned by the Company, the Artist, or their licensors and is protected by copyright, trademark, and other laws. The Diljit Dosanjh name and related marks are addressed in the Legal Notice.
We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and view the Content for your own non-commercial use, subject to these Terms. You may not copy, reproduce, distribute, publicly perform or display, stream, broadcast, modify, create derivative works from, or commercially exploit any Content, including music, images, and video, except as expressly permitted by these Terms, the Fan Content Policy, or applicable law. Any music streaming or digital downloads we may offer are licensed, not sold, and are subject to the Digital Products Policy. We respect the intellectual property of others and respond to infringement notices under our DMCA Policy.
4.12 User Submissions
If you submit or post content — such as reviews, comments, photos, videos, or other material ("User Submissions") — you remain responsible for it and confirm that you have the rights to share it and that it does not infringe anyone's rights or break the law. You grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to use, host, store, reproduce, adapt, publish, and display your User Submissions in connection with operating and promoting the Services, to the extent permitted by law and consistent with the Privacy Policy. We may, but are not obliged to, review, screen, or remove User Submissions. Additional rules for fan-created content are set out in the Fan Content Policy.
4.13 Prohibited Conduct, Bots, and Automated Tools
You agree not to, and not to allow anyone else to:
- use the Site for any unlawful, fraudulent, or harmful purpose, or in breach of the Acceptable Use Policy;
- access, scrape, harvest, index, or copy the Site or Content using bots, crawlers, spiders, or other automated means, except for a search engine's good-faith indexing that respects our robots instructions;
- use the Site or Content to develop, train, or improve any artificial-intelligence or machine-learning model or dataset without our prior written permission;
- reverse engineer, decompile, or attempt to extract the source code of any part of the Services, except as permitted by law;
- circumvent, disable, or interfere with security or technical limitations, including rate limits and purchase limits;
- introduce malware or launch denial-of-service or similar attacks;
- impersonate any person or misrepresent your affiliation; or
- use bots or automated tools to make purchases, hold inventory, or gain an unfair advantage.
4.14 Reselling and Ticket Integrity
Products are offered for personal use. We may impose purchase limits and may cancel orders that appear intended for unauthorised commercial resale, including bulk purchases of limited-edition items made using bots or multiple accounts. If and when we offer tickets, additional rules will apply, which may include restrictions on resale above face value, identity or payment-card verification at entry, and cancellation of tickets obtained in breach of these Terms or through automated means. These measures protect genuine fans and the integrity of releases and events.
4.15 Tour Registration
- Registration on this website is an expression of interest only. It is not a ticket, booking, reservation, or purchase, and does not entitle you to attend the Tour or any event forming part of it.
- Registration does not guarantee that you will be able to purchase tickets, that tickets will be available at any particular price or category, or that you will receive pre-sale, early-access, or any other benefit.
- No payment is collected, and no money is owed by you, at the time of registration. Any subsequent ticket purchase will be a separate transaction governed by the terms of the official ticketing platform announced for the Tour.
- Registration creates no contractual right, entitlement, or expectation of any kind in relation to tickets or attendance.
- You must be at least 18 years of age to register. By registering, you confirm and declare that you are 18 years of age or older.
- We reserve the right to delete any registration that we reasonably believe was submitted by or on behalf of a person under 18 years of age.
4.16 Third-Party Services and Links
The Services rely on third-party providers (such as our e-commerce platform and payment processors) and may contain links to third-party sites and platforms (such as social media, ticketing, or streaming partners). We are not responsible for third-party services or content, and your use of them is governed by their own terms and privacy policies. Our use of providers is described in the Privacy Policy and Appendix A.
4.17 Disclaimers
The Services and Content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and we do not warrant that the Services will be uninterrupted, secure, or error-free. Nothing in this Section excludes or limits any warranty, guarantee, or right that cannot be excluded or limited under the law that applies to you, including mandatory consumer guarantees; see Section 4.20.
4.18 Limitation of Liability
To the fullest extent permitted by law, the Company and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to the Services, even if advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Services will not exceed the greater of the amount you paid to us for the product or service giving rise to the claim, or USD 100.
These limitations do not apply to liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, for fraud, or for breach of mandatory consumer rights. Where the law does not allow certain exclusions or limitations, those exclusions or limitations will not apply to you, and our liability will be limited to the greatest extent permitted by that law. See Section 4.20.
4.19 Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless the Company and its officers, employees, agents, and licensors from any claims, liabilities, damages, losses, and reasonable expenses (including legal fees) arising out of your breach of these Terms, your misuse of the Services, your User Submissions, or your violation of any law or the rights of a third party. This Section does not apply where the claim arises from our own breach or negligence, and it does not require you to indemnify us beyond what applicable law permits for consumers.
4.20 International Consumer Protections
If you are a consumer, you benefit from the mandatory protections of the law of the country where you live, and nothing in these Terms removes or reduces those protections. For example:
- European Union and United Kingdom — you may have a statutory right to cancel certain online purchases within a set period, and goods must conform to the contract; digital content and services carry statutory conformity rights. These rights are explained further in the Returns & Exchanges Policy and Digital Products Policy.
- Australia and New Zealand — our goods and services come with consumer guarantees that cannot be excluded under the Australian Consumer Law and the Consumer Guarantees Act, including remedies for major failures.
- Canada and other regions — applicable provincial and national consumer-protection laws continue to apply.
Where these Terms conflict with a mandatory consumer right that applies to you, that right prevails.
4.21 Termination
You may stop using the Services at any time and may close your account by contacting us. We may suspend or terminate your access to the Services, or cancel orders, if you breach these Terms, if we are required to do so by law, or to protect the Services, other users, the Artist, or the Company. Sections that by their nature should survive termination — including those on intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.
4.22 Governing Law and Disputes
Except where mandatory local law provides otherwise, these Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-laws rules. Subject to the next paragraph, you and the Company agree to the exclusive jurisdiction of the state and federal courts located in California for any dispute not subject to other resolution.
If you are a consumer, this Section does not deprive you of the protection of mandatory laws of your country of residence, and you may be entitled to bring proceedings in your local courts. Consumers in the EU may also use the European Commission's Online Dispute Resolution platform. Nothing in this Section limits your statutory rights.
4.23 Changes to the Services and Terms
We may modify or discontinue all or part of the Services at any time. We may also update these Terms; when we make material changes, we will update the "Last Updated" date and, where appropriate, provide additional notice. Changes apply going forward, and your continued use of the Services after they take effect means you accept them. Orders are governed by the Terms in effect when the order is placed. Past versions are tracked in Appendix C — Revision History.
4.24 Force Majeure
We are not liable for any failure or delay in performing our obligations where it is caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, labour disputes, failures of suppliers or carriers, utility or network failures, and governmental actions. Where such an event occurs, we will take reasonable steps to limit its effect, and your statutory rights as a consumer are not affected.
4.25 Severability and Waiver
If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force. Our failure to enforce any provision is not a waiver of our right to enforce it later.
4.26 Entire Agreement and Assignment
These Terms, together with the policies they reference, are the entire agreement between you and the Company regarding the Services and supersede any prior agreement on that subject. You may not assign your rights or obligations under these Terms without our consent. We may assign or transfer these Terms in connection with a merger, acquisition, or sale of assets, as described in the Privacy Policy.
4.27 Contact
Questions about these Terms can be sent to:
Email: support@diljitdosanjh.com
Support: support@diljitdosanjh.com